Shipping policy
We are committed to ensuring a smooth and timely delivery experience for our customers. Please review our Shipping Policy for details on shipping procedures, estimated delivery times, and related information.
1. Processing Time: Orders are typically processed within 3-5 business days after payment confirmation. Processing times may vary during high-demand periods, sales, and promotional events. We appreciate your patience.
2. Shipping Methods: We offer standard and expedited shipping options. The available methods will be presented during the checkout process, allowing you to choose the option that best suits your needs.
3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping cost will be displayed during the checkout process before you complete your purchase.
4. Estimated Delivery Times: Estimated delivery times vary based on your location and the selected shipping method. Standard shipping typically takes between 3 to 5 business days, while expedited shipping may provide faster delivery.
5. International Shipping: We currently offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Please note that customers are responsible for any customs duties, taxes, or fees applicable to their orders.
6. Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment.
7. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by customers.
8. Delays and Issues: While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier issues may cause delays. We appreciate your understanding in such situations.
9. Contact Information: If you have any questions or concerns about your order's shipping status, please contact our customer support team at info@imageofgod.shop.